This is an article about portfolio company, Autobooks
Less than half (47%) of U.S. based small businesses believe their primary financial institution understands their needs. This general dissatisfaction is allowing new digital challengers to thrive. Companies like Square, Shopify, and Intuit are capitalizing on serving SMBs with digital products and services more closely aligned to their needs.
It doesn’t have to be this way. Despite many challenges, financial institutions can become well positioned to attract and service small businesses — more effectively than any fintech challenger actually can.
View source version on tearsheet.com: https://tearsheet.co/sponsored/report-building-a-winning-small-business-bank/